Knowledge-Base AI Chatbots

Chatbots can use a Large Language Model (LLM) such as ChatGPT to chat with a user. By providing the LLM with a knowledge base of documents, it significantly improves the quality of the information provided by the chatbot.

AI adoption in the corporate world is rapidly accelerating, with numerous organizations integrating AI chatbots for both internal use and customer-facing applications.

Many companies are deploying AI for customer service, utilizing chatbots to handle initial enquiries, provide basic information, and triage more complex issues. In human resources, AI assistants are streamlining processes like answering common policy questions, scheduling interviews, and even conducting initial candidate screenings.

The potential time savings and productivity gains are significant. By automating routine tasks, AI frees up employees to focus on higher-value activities that require human creativity, empathy, and complex problem-solving skills. This shift not only improves efficiency but also enhances job satisfaction as staff members engage in more meaningful work.

Try the example here which is a chatbot that provides answers about gliding rules, regulations and best practices in Australia. It’s easy to create an AI agent that will base its answers on any documents you choose.

Do you have a set of documents or other content that you would like to turn into a Knowledge Base and try it out with our Chat-bot. Send us a message and we may be able to help you.